FINANCIAL ASSISTANCE

HealthFirst will never deny access to services because of one’s inability to pay. Should you be experiencing financial hardship, we will gladly discuss our discounted sliding fee scale, which is available based on family size and income.

HEALTH INSURANCE – FINANCIAL ASSISTANCE

Our Community Resource Specialists will guide you in making the right choice whether you are making a small change or needing to change health insurance carriers.

COMMUNITY RESOURCE SPECIALISTS

Our team at HealthFirst can help you review your eligibility for one of the two different insurance programs:

  • Private health insurance plans you may qualify for with the Health Insurance Marketplace
  • Medicaid coverage through the NH Health Protection Program.

WHAT IS THE HEALTH INSURANCE MARKETPLACE?

The Health Insurance Marketplace was created to provide affordable health care plans for as many Americans as possible. All insurance plans offered through the Marketplace are required to cover doctor visits, hospitalizations, maternity care, emergency room visits, prescriptions, mental health, and substance abuse services, and more. Dental insurance is also available through the Marketplace.  Financial assistance may be available for those who qualify.

The Health Insurance Marketplace has open enrollment periods every year. It is very important to meet with someone who can help you enroll during this open enrollment period. Contact our Patient Advocates who can assist you in the process. 

PREPARE YOUR APPLICATION:

When you apply for either option, be sure to have the following information available for either online applications or in-person appointments:

  • Social Security numbers of those applying for coverage
  • Document numbers for eligible immigrants who want health coverage
  • Birth dates
  • Paystubs, W-2 forms, or other information about your family’s income
  • Policy/member numbers for any current health coverage
  • Information about any health coverage from a job that’s available to you or your family

DISCOUNT PROGRAM

The HealthFirst Discount Program is available to help provide access to medical and behavioral health services on a sliding fee scale that has six levels of adjusted fees based on patient household size and income. Uninsured or underinsured patients who qualify for the sliding fee scale will be issued an ID card with your co-pay and benefit period information. For more information, please contact us at Franklin: (603) 934.1464 x145 or Laconia: (603) 366.1040 x442 to speak with a Community Resource Specialist.

Sliding Fee Scale click here

Sliding Fee Application click here

Discount Program brochure click here

PAYMENT ARRANGEMENTS

If you do not qualify for the discount program and have a question regarding your bill or to arrange a monthly payment plan. Anyone with billing questions can call our patient billing line at 1-833-261-0186.